Custody before convenience
Where the asset is held Customer assets segregated from company assets, mostly in cold storage, with transfers subject to multiple approvals. The full structure is published, not described with adjectives.
Crypto and FX · one account
Crypto and FX with the price in plain sight.
Crypto and foreign exchange in the same account, with a single rule: nothing happens to your money without being visible on screen first. Price, cost and net amount on the same line as the decision.
Account opened in minutes. Deposits and withdrawals in reais, no maintenance fee.
LUMEX10
24H
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High —
Low —
How the LUMEX 10 is calculated
Equal-weight average of ten assets, based at 1,000 at the close 24 hours ago. No asset weighs more than another: the curve is the movement of the basket, not of a single name.
- Components
- 10
- Weighting
- Equal weight
- Base
- 1.000 · 24h
- Sample
- Every 5 min
Index—
Change—
Time—
Connecting to the market…
Click an asset to see its curve
Reference market
Trades
/02
The market, now.
Real-time crypto and foreign exchange based on the European Central Bank reference, with the closing date on screen.
Reference market quote, in real time. The execution price of your order appears on the confirmation screen, with the cost shown separately.
European Central Bank reference rates.
Infrastructure with auditable partners.
Custody, auditing, liquidity and monitoring, in names you can verify — each with the role it actually plays, not just a logo on the wall.
NORTHGATE
Custody
AXIOM AUDIT
Audit
CHAINPROOF
Monitoring
LEDGERWORKS
Liquidity
CERTVAULT
Security
MERIDIAN
Banking
TRUSTMARK
Reputation
ORBIT DATA
Quotes
NORTHGATE
Custody
AXIOM AUDIT
Audit
CHAINPROOF
Monitoring
LEDGERWORKS
Liquidity
CERTVAULT
Security
MERIDIAN
Banking
TRUSTMARK
Reputation
ORBIT DATA
Quotes
ORBIT DATA
Quotes
TRUSTMARK
Reputation
MERIDIAN
Banking
CERTVAULT
Security
LEDGERWORKS
Liquidity
CHAINPROOF
Monitoring
AXIOM AUDIT
Audit
NORTHGATE
Custody
ORBIT DATA
Quotes
TRUSTMARK
Reputation
MERIDIAN
Banking
CERTVAULT
Security
LEDGERWORKS
Liquidity
CHAINPROOF
Monitoring
AXIOM AUDIT
Audit
NORTHGATE
Custody
Each partner has a declared role and a corresponding document, available in the institutional material.
/03
Four decisions made before you.
What a brokerage solves in its architecture, the customer doesn't have to solve through support.
Cost on the same screen as the price
What you pay Spread, execution fee and network cost appear before confirmation, along with the net amount going out or coming in. No line item shows up only in the next day's statement.
A statement that balances
What you receive A report that separates realized results, market fluctuation and projections — exportable, verifiable line by line, and compatible with what your tax return requires.
Support with a published turnaround
Who responds Human support in Portuguese, a published first-response time, and ticket history accessible within your account — not in just any email inbox.
/04
From account to order, in three steps.
From sign-up to your first order, every step shows the cost before confirmation.
Open and verify
Sign-up with identity verification, mandatory two-factor authentication, and a list of authorized withdrawal addresses. Deposit in reais via Pix or in crypto.
Trade while seeing the cost
In crypto, stocks or foreign exchange, the order screen shows price, spread, fee and the net amount before you confirm. The book you see is the same one that executes — no display pricing.
Track with context
A single dashboard with positions, history and reports that separate realized results from market fluctuation, exportable whenever you need.
Human support Monday to Friday and on-call coverage for incidents outside business hours.
Open account ↗
/05
A seal is not a guarantee. A document is.
What matters is being able to verify: where the asset is, who is accountable for the company, and which document governs each service.
- Custody
- Where assets are held, what portion is in cold storage, who operates transfers, and how many signatures are required to release a withdrawal.
- Identification
- Legal name, tax ID, address and the names of those responsible for operations, in this page's footer and in the legal documents.
- Costs
- Public table of fees, spread and limits, with the date of the last change and advance email notice to account holders.
- Risk
- A dedicated document on market, liquidity, custody and technology risk — in plain Portuguese, not contract legalese.
About this page. This page is informational material and does not constitute an investment recommendation or a promise of return. Digital assets and foreign exchange involve risk of loss, including of the full amount invested. Assess whether the product is suitable for your profile before trading.
/06
How much it costs, before you sign up.
Public table, with the date of the last change and advance notice to account holders.
| Service | Cost | Note |
|---|---|---|
| Crypto deposit (USDT/USDC) | 0% | No platform fee. The crypto network may charge its own cost, shown on the payment page before you confirm. |
| Crypto withdrawal (USDT/USDC) | 7% | On the requested amount. Minimum withdrawal: $10.00. |
| Withdrawal in reais (PIX) | Not offered | Withdrawals are currently made in crypto only. |
| Transfer between accounts | 0% | Between platform accounts. |
| Plan entry fee | 5% to 7% | Charged once, added to the plan amount. Each plan's exact amount is shown before you confirm. |
Taxes and network cost are shown separately on the transaction screen.
/07
What people ask before trusting us.
If any answer here seems vague, call it out. At a brokerage, vague is the wrong answer.
Q1Which markets does LUMEX operate in?+
Spot crypto and foreign exchange, in the same account and on the same statement. On this page you see real-time crypto quotes and the daily exchange rate reference — the price applied to your order appears on the confirmation screen, with the cost separated from the price.
Q2How long does a deposit or withdrawal take?+
Pix deposits are credited in minutes. Withdrawals in reais follow banking system hours; crypto withdrawals depend on confirmation by the chosen network. Deadlines and limits by verification level are in the public fee table.
Q3Where are customer assets held?+
In custody segregated from the company's assets, mostly in cold storage, with transfers subject to multiple approvals. Customer balances are not used for LUMEX's own trading.
Q4How does LUMEX make money?+
Through the fee on each transaction, which is in the public table and appears on screen before you confirm. We don't build costs into the displayed price or charge a monthly fee — if a cost isn't visible, it doesn't exist.
Q5Does LUMEX promise returns?+
No. No LUMEX product offers a guarantee or promise of return. Digital assets and foreign exchange involve risk of loss, including of the full amount invested, and any figure shown is identified as a past result, never as a projection of gains.
Q6What happens if I lose access to my account?+
Recovery goes through identity verification — the same one you completed when opening the account. No agent will ask for your password, verification code or access key. If someone asks, it isn't LUMEX.
Q7How do I know who is behind the company?+
Legal name, tax ID, address and those responsible are listed in this page's footer and in the legal documents. If any of this information isn't visible, treat it as a red flag — on any platform, not just this one.
Account opening
Open your account in minutes.
Sign-up, identity verification and first deposit in the same flow. No opening fee and no monthly fee.
Deposits and withdrawals in reais via Pix. The cost of each transaction appears on screen before you confirm.